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Appointments

• Our appointments are typically 60 minutes for a new appointment and 20-30 minutes for a follow-up appointment.

• If you have made an appointment and are unable to keep it we appreciate being notified at least 24 hours in advance of service.

• We generally can accommodate most patients with follow-up care within a few days and if there is acute headache care more promptly.

• Please arrive at least 20 minutes ahead of the appointment to fill out registration forms and medical history or do so in advance by downloading our registration forms and history from the internet.

• Please bring your Medicare or insurance cards to the office visit and the list of medications you are on.

After Hours coverage

• Please reserve after hour calls for emergencies. Non-urgent phone messages can be left on our main number at 301-530-9200 and will be returned the next business day. Urgent messages should call our main number to hear who is on call and how to reach the doctor. When Dr. Latimer is on call she can be reached at 202-528-5142.

Hospital care

• Dr. Latimer has privileges at both Georgetown University Hospital and Suburban Hospital

Billing and Insurance

• We will submit insurance claims for you and provide you with a copy of your bill. All patients with the exception of Medicare patients are expected to pay for the balance in full at the time service is rendered either by credit card (MC, Visa, American Express) or by check. You will be reimbursed directly by your insurance company for a portion of the charge according to their “out of network fee”.

• We do accept Medicare assignment and will submit all bills directly to Medicare and your secondary insurance company.

• Some services that we provide are not typically covered by insurance such as Botox (please check with your carrier about benefits)

• If there are further questions about billing please feel free to contact our office at 301-530-9200.